Get Help Now

Are you (or someone with you) in danger, need urgent help?
Call 111 for Emergency Services. Don’t wait.

Connect staff aren’t available all the time. But there are many places you can call, webchat or even text with if you need support. Have a look below to find where you can get help now.
Most of these places will start the conversation with you by asking your name, and how they can help today. There’s no shame in reaching out for the help you need. Remember, you matter, you’re important.

Contact your local mental health crisis team – click here for a list of numbers:
Crisis assessment teams

‘Need to Talk’ National Helpline Mental Health & Addiction Support Text or Call 1737, available 24/7
1737 - Need to Talk?

Youthline Counselling for 12-24 year olds and those supporting youth 0800 376 633 24/7 phone; Free text 234 between 8am – midnight; Web Chat 430pm-10pm  https://www.youthline.co.nz/web-chat-counselling.html

Lifeline Crisis Support 0800 543 354 , or Text ‘Help’ to 4357
Lifeline Aotearoa

Suicide Crisis Helpline 0508 828 865 24/7
Suicide Crisis Helpline – Lifeline Aotearoa

What’s Up Counselling for 5-18 year olds 0800 942 8787 , Web Chat 11am-1030pm 7 days
https://whatsup.co.nz/

Healthline for general health advice and nurse support – 0800 611 116
Healthline

Shine – 0508 744 633 confidential family violence helpline, 24/7, or chat online:
https://www.2shine.org.nz/get-help/helpline/

Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence)
Welcome to Shakti New Zealand - Shakti women's refuge

Safe to talk – 0800 044334 or text 4334 or webchat to someone – for sexual harm support, 24/7
Sexual Harm. Do you want to talk?

OutLine – all ages support for LGBTQ+ community 0800 688 5463 from 6-9pm
https://outline.org.nz/free-helpline-service/

Rainbow Youth – 13-27 year olds looking for guidance around sexuality, gender identity, and intersex status - online chat support 3-5pm, Monday-Friday
Get In Touch — RainbowYOUTH